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AAA Award

Giving applause to awesome service
AAA Award

AAA Meeting – March Winners

Hey gorgeous ones!! How the heck are you?! Welcome to our AAA meeting. Sending big hugs, it feels ages since we’ve sat down and had a proper meeting talking all things awesome service. We’ve grown a little on Facebook so a big hello and welcome to new readers, so glad you’re here 🙂 I do apologise I’m a tad slack with the regular posts but working 5 days a week leaves little time to hang in blog land. It really does. This ol night owl now heads to bed around 10pm and gets excited if it’s earlier. I know?!! Who am I? Speaking of who am I?! I’ve cut myself of sugar, alcohol, dairy and caffeine this last week. I also went to the most amazing workshop – all about customer service and sales – but when you’re breaking up with all these things one tends to nod of in a classroom situation. Eek! But not for long! What was even more amazing was the workshop teachers came to my workplace and helped me map out new ideas on where to improve. It was almost like a Gordon Ramsay kind of makeover without all the swearing and no sign of […]

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AAA Award

AAA Winners & Christmas Holidays

Here I am!! I disappeared there for a week. Last week was crazy town!! I bet it was for you too. This week seems like holiday mode already. The street I look out onto from my office window, looks like a ghost town already?!! Everyone must of racked off to holiday already hey. Nice one 🙂 How’s your Christmas shopping going? I finished mine last week luckily. A strange feeling of I’M DONE!?! came over me whilst carrying too many bags to my car parked miles away. Now it’s time to wrap them up. I usually LOVE doing this but I’ve turned into a Nanna lately and go to bed just after I put the boys to bed. BUT… do you know what’s on teli tonight? LOVE ACTUALLY!! AW! There’s not too many movies you can watch a million times and love it everytime – and cry! So tonight’s the night. Have you got your tree up yet? I haven’t! Is that bad? I hope to tomorrow or sometime this week. We have a small blowup tree from Tesco with an elf sitting next to it and a Lego advent calendar so haven’t gone complete Grinch this year. There’s still time. My […]

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AAA Award

Remember that one time…

Oh wow! We’re all saying it – It’s that time of year! There’s so many things on, we’re double booking ourselves and running around exhausted!! Going to bed late and up again early, gone are my plans of going to bed at 9pm, don’t be silly!! So in these crazy festive flat out periods I’m going to do what the likes of some favourite TV shows do. Favourites like Family Ties and Friends every now and then would do a Remember when… type episode that was a few flashbacks of past shows with the cast looking back on a memory. Like Friends -The One Where They All Turn Thirty or in Family Ties when Jen had tonsillectomy. Remember those classics? Well I’m joining in too 🙂 Last year I shared a series of Christmas questions to some dear bloggy mates and jeez it was fun! So if you missed it here’s your chance to check it out. You beauty! We’ll head down memory road again next week as it’s the last week of school, the week of the adorable school concert. Can’t wait! My two cheekies have practiced their part very quietly so it’s a surprize when we see it on the […]

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AAA Award

AAA Meeting – October Winners

Hey! How was your Melbourne Cup Day? I find its not the race I’m into, it’s the fact we stop what we’re doing and have a fancy lunch of course. Do you remember it was always the best day at school as all the teachers were relaxed and in party mode which means no work for students!! Woohoo!!! Sadly there was no champagne today but that’s probably a good thing. No one wants to work after that. I did get back to Aldi on the weekend. Forgot my big list though, don’t you hate that! I made sure I got served my our favourite girl as I was busting to get her name but I’m such a dork. I don’t know if I was just tired or my contact lenses were wigging out but I couldn’t read her name tag clearly so I just stood opposite her, chatting away whilst trying to discreetly look at her left boob direction to read her name. Uuuuuugh! What a loser! I couldn’t get it so I kept waffling away and decided not to worry it’ll be on the shopping receipt but it wasn’t! Bugger! Missed it again!! But she was just as brilliant as […]

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Giving applause to awesome service
AAA Award

July Winners

Winners are grinners right?! Hell yes but as predicted from last week’s post, Mummy is starting to lose her shit. I’ve had a few temper tantrums, meal plan is lagging and were reading from last week’s schedule. I have a perfectly good reason for all this. I may… have offered to host a combined 6 year old Birthday party for 20 plus kids at my place this weekend!!! I know! I know?!! If I wasn’t back at work I’d be making decorations and baking as we speak but instead I’m looking at the calendar and starting to wonder how I’m going to manage it. It’s an afternoon party so everything shall be too easy right?! Give them all sugar, get them hyped up and ship them home, no problem!!! I’m finding this new norm pass-the-parcel rules outrageous – everyone gets a lolly when they unwrap a layer?!! I’m busting to play it the old way like we did in my day, but is that too harsh? We’ve also got a piñata for the kids. I guessed it was one of the kiddy ones you pull the string but no. We’ll be needing the baseball bat to get this baby open. Visions of […]

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AAA Award

AAA Meeting – April & May Winners

Hey lovely! Time for another meeting on a hectic cold night or are you one of the lucky ones in Australia experiencing sweet summer days? Or overseas leaning towards Summer?  I say lucky but there does come a time when you do feel enough with the heat already!! We have a lovely fireplace to keep us warm but tonight’s one of those nights it’s just not giving the heat out. I’m freezing!! The fire is looking pretty but there’s just no loooove. Ooooooo! Farmer must of read my mind, he’s making me a Baileys on ice – you beauty! Time to announce the AAA Winners for the last few months. Thank you so much for those of you that sent through your awesome stories. We’re all so flat out busy this time of year so I can’t thank you enough for taking the time to share your great experience. And who knows, we may find a place that’s in your hood you never even knew about. The winner for April & May for awesome service is… Sarah from Ventura Bus in Dandenong, Victoria. The lovely Sarah totally saved the day for Natalie from Our Parallel Connection, well her daughter’s to […]

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Giving applause to awesome service
AAA Award

AAA Meeting – March Winner

March is done and dusted!! And I’m hoping like us, all the Easter eggs are too! I am DONE with chocolate! I just want NECTARINES thank you….or dates. Back to clean eating 🙂 So, there wasn’t too much spotting of awesome service this month as life has been a tad busy getting into the swing of school – I can’t believe I forgot AGAIN school bus drop off is EARLY on a Monday!! Shit!!! – I worked for a few days, there was the Cookie Monster interview (you can hear our little chat here) and I’ve even been dusting off and updating the ol’ resume! Don’t ya hate that job!! I remember years ago, like 20 years ago, when home computers weren’t all that common, I paid a guy to type up my resume. Today we call it outsourcing and come off quite clever for saving time. Anyways… I remember arguing with him, saying I wanted a copy on floppy disc – haha! Did I just say that?! The dumb ass wouldn’t give me a copy. Instead he insisted on charging me $10 a pop, for each print out copy I needed. Man was I pissed! Making just $3/hr babysitting – this guy […]

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Applause! Applause! Applause!
AAA Award

AAA Meeting – February Winners

  Hey there! How’s it going? Welcome back to another meeting and a brand new month!! Quite a few things going on at the YHUAH headquarters. My monthly (cough!cough!) newsletter shall return very soon, once the diagnoses on my laptop has been confirmed and repaired and I get my a into g!!! Time to give Applause to the best service for February! We sure had some amazing service stories 🙂 it’s so good to hear people are making the effort and creating loyal customers by doing so! Thank you so much for everyone that joined in. It’s so lovely to hear what’s awesome in your neck of the woods. There was so many great finds in February. I can’t wait to send some happy mail out to these places and thank them for giving such awesome service.  We do have a standout winner though……….wait for it……….. The winner for awesome service is……Gary – the courtesy bus driver for Subaru Docklands, Port Melbourne. Thanks for sharing your story Emily from emhawkerblog. Emily is a winner too for spotting such fine service. Yaaaay!!! Congratulations!! Gary took such great care of Em when she accidentally fell over. Gary went above and beyond taking care of […]

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AAA Award

AAA Meeting – January Winners

Hiya! How are ya travelling? Just about back in routine with work/kids/study or whatever it maybe (even fitness?!! shhhhhh!!!) I’m so looking forward to routine – we say that, but I’m pretty sure school lunches 5 days a week and no sleep-ins will where thin after the first week. Are your freezers packed with frozen pre-made snacks? Not me! I intended to but it just hasn’t happened yet. The motivation will kick in the night before school starts no doubt!! So January winners – thank you to my lovelies that checked in with some great service stories. It’s so good to know it truly is out there. Now although I mentioned last week there is only 2 winners – I’m gonna shake that up – because I can!! Let’s get all Ellen like and give EVERYONE a prize! So for my commenters last week, be expecting some post in the mail – you have all won a set of awesome cards each!!! Yaaay! How do ya like them apples!?! 🙂 The winner for awesome service this month is…………..Best Western Hobart. To hear how well looked after Sam and husband David were, was just outstanding! 5 star service for 4 star […]

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Applause! Applause! Applause!
AAA Award

AAA Meeting – September Winners

Holy moly!! It’s October?!! Like for real?!! I so missed a week getting here. This post is late (sorry), I’ve missed my newsletter date (whoopsy!), I drove to town and forgot to bring salads I’d made especially, forgot to pick up things from IGA (whole point of going there), running on nearly empty fuel (keep forgetting to fill that), forgot my pin numbers for new bank cards – THE LIST GOES ON! It’s like Baby Brain over here at YHUAH headquarters. Time for wine I reckon!! Smells like school holidays!! We’ve had family visiting this week and it’s been sooooo lovely! My little bro helped me pull apart our storeroom, paint it and build some shelves. I’ve sold heaps of baby furniture and thrown heaps of stuff out. Loooove a good declutter! Half way through my bro reminds me I forgot to take before and after photos for my blog! haha! Buggar! Promise I’ll remember for next time. So in order to get my groove back I’ve had a few quiet days at home – me quiet, the kids on school holidays NOT -catching up on The Block (ah….) and The Bachelorette (squee!!) Feelin like new again and ready to announce […]

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